Terms and conditions
This English text is provided for convenience. The Japanese version is legally authoritative. 利用規約
In brief
- A contract forms when you accept a written quote and pay the 30% deposit.
- Cancel free of charge until 7 days before the session; later dates may forfeit the deposit.
- Mix/master projects include up to 2 revision rounds; project files are kept 12 months.
- Japanese law applies; personal data is handled under our Privacy policy.
1. Scope
These terms govern services provided by 合同会社valvularcloudco (“we”, “us”) at the valvularcloudco recording studio in Tokyo (Services: voice recording, mixing, mastering, podcast production, rehearsal capture). By accepting a quote and paying the deposit, you agree to these terms and to the specific quote.
Statutory seller information is in the Legal notice; site disclaimers are in the Disclaimer. Special conditions on your quote override these terms if they conflict.
2. Definitions
| Term | Meaning |
|---|---|
| Client | The person or company that accepts a quote. |
| Session | Scheduled studio time for recording or rehearsal capture. |
| Offline work | Mixing, mastering, podcast editing, and similar remote tasks. |
| Deliverables | Audio files or exports in the format we agreed. |
| Deposit | 30% of the quoted total including tax. |
3. Quotes and booking
After Contact, we usually reply within 2 business days and issue a quote once the brief is clear. Quotes stay valid for 30 days. Calendar slots are held only after you accept the quote and we confirm the deposit.
Clients must be at least 18 years old and, where required, have guardian consent. Preparation guides: Vocal session preparation, Mixing budget guide.
4. Fees
Fees follow the tax-inclusive rates on Legal notice and service pages, as adjusted on your quote. Extra studio time is billed in 30-minute steps only if you approve it in advance. Consumption tax is 10%.
Work outside the quote—extra songs, rush delivery, unusual formats, on-location requests—is priced in writing before we start.
5. Payment
Pay the 30% deposit to confirm the contract. Pay the balance by bank transfer on the session day or before final delivery. Approved business clients may pay on invoice within 30 days of the invoice date.
Late payment may delay deliverables or new bookings. Amounts already paid are applied to the contract unless a refund is required by law or these terms.
6. Changes and cancellation
Notify us by [email protected] or 03-6455-8820. If we receive your cancellation at least 7 days before the session, no fee applies. After that, or for no-shows, we may retain the deposit.
If we cannot run a session because of equipment failure, disaster, or legally required health measures, we propose a new date or refund amounts you paid for the affected booking.
7. Running sessions
Hours: Mon–Fri 11–22 / Sat 10–20 (Monday–Friday 11:00–22:00, Saturday 10:00–20:00. Closed Sundays and public holidays.). Location: About 8 minutes on foot from Shibuya Station (Hachiko Exit) via JR, Tokyo Metro, Tokyu and Keio lines. Walk up Dogenzaka to 1-24-8 and take the elevator to basement level 1.. Follow staff safety instructions and treat gear carefully. We may stop a session if alcohol or behaviour puts people or equipment at risk.
We work in a 3-room facility with 8 headphone sets and a 32-input console environment, but we do not guarantee chart performance or a particular artistic outcome (Disclaimer).
8. Files, delivery, and retention
Deliverables are usually provided by download link or media you supply. Project and session files stay on servers operated by さくらインターネット株式会社 for 12 months after the last delivery or session, then deleted. We may help with re-downloads when technically feasible; keep your own long-term backups.
Format examples: Mastering formats and delivery.
9. Revision rounds
Quoted mixing and mastering includes up to 2 revision rounds. One round means implementing a single consolidated feedback list at once. Major arrangement changes or new stems require a new quote.
10. Intellectual property
You retain rights in songs, scripts, and samples you provide. You warrant that you cleared copyrights, neighbouring rights, and performer permissions; we may refuse material that appears infringing. For podcast guests, see Podcast rights and usage.
After full payment, we grant you a non-exclusive licence to use deliverables within the scope stated on your quote. We do not publish your work as marketing without written permission.
11. Personal data
We process data for booking, billing, and support as described in the Privacy policy. When you record third parties, the Data processing terms apply. Change cookie choices via (stored 182 days under key tllr_consent_v1).
12. Liability cap
We perform services with reasonable skill and care but do not guarantee artistic or commercial results. Our total liability for a contract is limited to the tax-inclusive amount you paid us for that contract, excluding indirect loss or lost profit, except where caused by our wilful misconduct or gross negligence.
We are not liable for failure of gear you bring unless we acted with wilful misconduct or gross negligence.
13. Changes and governing law
We may update these terms by publishing a new version on https://valvularcloudco.digital. Confirmed bookings keep the terms or quote in force when you booked.
Japanese law applies. The Tokyo District Court has exclusive jurisdiction for first-instance disputes. Questions: Contact.
Effective date: 19 October 2026